POP-FLANJA Delia Crisis Communication during the Covid‐19 Pandemic. Case Studies on France, the United Kingdom and Romania     SOCIOLOGIE, ŞTIINŢE POLITICE       978-606-37-1149-7   2021     DISPONIBIL LA CERERE   buc.
REZUMAT: In crisis situations, the ability to communicate of individuals, companies or institutions is strongly challenged and the demands from this perspective are much higher than in regular circumstances. Even if a well elaborated crisis communication plan has been developed, the unknown and unpredictable factors that are usually connected to crises require complex response strategies.